Blogs

“Seema Flower on Accessibility in Salons: A Simple Change, Big Impact”

“In my salons, we ensured that one of our juniors met a blind client from the nearest bus stop and accompanied them back after their appointment. This cost us almost nothing but made our clients feel valued and respected. It also gave our staff member a sense of pride in making a tangible difference,” says Seema Flower, Managing Director of Blind Ambition.

Featured in Hairdresser’s Journal, Seema highlights how small, thoughtful changes can not only improve accessibility but also build loyalty, enhance reputation, and tap into the £274 billion Purple Pound market.