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COVID-19: All our Disability & Equality training accessible via Virtual - Interactive webinars. Click here.


Visual Awareness Training is focused on training your teams on how best to interact with Blind and Partially Sighted people; as customers or colleagues.

We offer both in-person and Live Video Streaming (Zoom, Teams etc) training sessions.

Over two million people in the UK live with sight loss. That’s around one person in thirty. Of these, around 360,000 people are registered with their local authority as Blind or Partially Sighted. It is predicted that by 2020 the number of people with sight loss will rise to over 2,250,000. – RNIB


Visual Awareness Training.

Our training covers a range of topics including:-

  • Simulation Visual Awareness exercises so that team members can understand the experience of severely sign impaired or partially sighted person using your service. (It's often these experiences that will stick in the participant's memory and trigger the training lessons when team members return to work and put into practice.)

  • Lived Experience Trainers - Seema Flower is registered blind herself and was voted one of the Power 100 most influential disabled people in the UK by the Shaw Trust 2020. 

  • The vast majority of team members actively want to help blind people but they don’t feel confident in how to help.

  • We’ll look at the senses and how important sight is and the huge impact it has when it is lost. You’ll be amazed. (Chocolate may be involved).

  • Group discussion bring out team members experiences and thoughts for discussion in a safe space.

  • Some group members may never have met a visually impaired person – it can be surprising to find that we’re not all quiet and retiring. 

  • When Seema ran her first business she always felt that if she started by addressing the needs of disabled customers - the customer service for the able-bodied would be easy. In her case it could be as simple as providing a member of staff to walk a client to a bus stop on her visit. Recognising the struggle someone makes to reach you and helping make that easier makes a big difference.

Our training is an ever-evolving system, each organisation has different needs so we can tailor our training program to match your exact requirements. For example, you might be a Charity, Government Department, Museum, Global Corporation or small independent business.

Our Clients

We've worked with Global Corporations in many sectors from IT to Banking, Charities, Transportation Companies, Airlines, Government Departments, Parliaments, Museums and smaller commercial businesses. Every organisation big or small can take away practical real-world learnings that can be implemented immediately.

The Equalities Act 2010

The Equalities Act 2010 makes it a legal duty to make your products and services accessible to all disabled people. We must all make reasonable adjustments to ensure disabled people are included and welcomed in our society. This is an anticipatory duty which means that we must not wait to be asked but must anticipate the reasonable needs of our customers or users or colleagues and help remove barriers.

Visual Awareness Training Certificates

Exclusive Visual Awareness Training Certificates can be provided for each participant on request.

Training Format: In-Person.

We would always recommend In-Person training where possible. We believe that taking participants away from their normal environment helps them absorb the training on a deeper level. We can also roleplay scenarios and plan physical exercises (sighted guiding for example) which again breaks up the training and is more deeply absorbed.

Training Format: Live Video streaming (Zoom, Teams etc)

We can deliver training via video streaming platforms and have done so successfully throughout Covid. Like many businesses we've been impressed by how effective this can be and it can be much less disruptive to teams, especially if the team is dispersed and would need to travel to centralised training. However, nothing beats being there. It's a bit like a live concert, you can watch it on a TV, even in a cinema but nothing beats being there and being there ensures the lessons are absorbed more deeply.

Call us today to discuss your needs or email us for more information.

in person
zoom live video streaming
Visual Awareness Training
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